US Airways employees calling in sick (as in "sick and tired")
Apparently, some US Airways employees decided to give their company a Christmas present: call in sick in record numbers over the Christmas weekend (US Airways press release). To make things worse, winter weather compounded the mess for airlines and their passengers.
This is another example on how low morale can severely affect the operations of a company.
How are your employees really feeling? Is it impacting the service that your customers get?