Air Passenger Rights
Airline travelers in the European Union recently gained additional rights in case of problems with their carriers. For example, if a flight is delayed for more than five hours, the airline must refund the amount paid for the ticket (plus a free flight back to the initial point of departure, in some instances). Also, a passenger can claim monetary compensation for any resulting damages due to the delay. Oh my.
Obviously, airlines –particularly the cash-strapped ones- are complaining that they are being held responsible for problems beyond their control, like the weather.
If you wish to turn green with envy (assuming you are a non-European frequent flyer), read this poster that summarizes these rights.
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