Some dining out empathy
Really want to know what’s in your waiter’s mind, particularly when you don’t tip him well? (Inquirer minds want to know!) An article on the Dining and Wine section of The New York Times website (free registration required) will let you get that insight, and maybe it’ll make you reach deeper into your pockets when you leave him a tip.
Also, if you own or manage a restaurant, or some other service business, this article will give you an idea of the pressure that front-line employees have to withstand.
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