Now Northwest and Delta
Well, they are not flying into uncharted territories. And air travelers know this. United and US Airways are currently under bankruptcy-court protection, and they already set the expectations into the customers’ minds of what service should be at a Chapter 11 carrier.
Travelers should expect longer lines at the airport, departure and arrival delays, and flight cuts. Also travelers should anticipate some scattered disgruntled employees. Sincere sympathy towards them is recommended.